Privacy Policy

At Ziddi ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ziddi mobile application and our website (www.ziddiapp.com). Please read this privacy policy carefully.

1. Information We Collect

To provide a fully integrated fitness and store platform, we collect the following types of information:

• Account Information: Your username, email address, password, and registration timestamps.
• Store and Transaction Metadata: Shipping addresses, billing details, phone numbers, and payment details (processed securely via our payment gateways, such as Razorpay). We do not store raw card numbers on our servers.
• Fitness & Health Log Data: Workout sets, reps, weight logs, cardio duration, yoga splits, meditation minutes, streaks, and mood trackers. This data is collected to provide tracking stats and calculation points.
• Social and Leaderboard Activity: Ranks, badge milestones, leaderboard points, and details of connection/friend requests.

2. How We Use Your Information

We use the collected data to run and optimize the Ziddi platform, specifically for:

• Creating and maintaining your personal profile and syncing logs across your devices.
• Processing and delivering physical merchandise purchases from the Ziddi Store.
• Calculating training achievements, milestone ranks, and applying earned discounts.
• Managing subscription statuses, billing, and handling automatic plan renewals.
• Communicating transaction receipts, shipment tracking updates, and security notifications.

3. Data Sharing & Security

We believe your data belongs to you. Ziddi does not sell, rent, or trade your personal or health data to third-party advertisers or data brokers under any circumstances. We share your data only with verified service providers necessary to operate the app, such as:

• Payment Processors (Razorpay): To complete transactions securely under industry-standard PCI-DSS encryption.
• Cloud Service Providers: Secure database servers to keep your personal logs encrypted at rest and in transit.

4. Data Retention and Deletion

We retain your profile data and activity logs for as long as your account is active. You have the right to request deletion of your account and all associated fitness logs and store records at any time. To request data deletion, you may do so directly from the App settings drawer or email support at support@ziddiapp.com.

5. Medical & Fitness Disclaimers

Any fitness, yoga, or nutritional logs and suggestions tracked in the Ziddi app are for educational and motivational tracking purposes only. They do not constitute professional medical advice or diagnoses. Always consult a healthcare professional before changing your training routine or starting a new diet plan.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. Your continued use of Ziddi after updates constitute acceptance of the revised policy.

Contact Us

If you have any questions or feedback about this Privacy Policy, please reach out to us at: legal@ziddiapp.com.